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CODEX TECH aims to provide digital products and technical services that are clear and reliable.
Last updated September 14, 2026
A client may request cancellation and a refund within 14 days of purchase, provided the digital service has not been substantially used, consumed, or customised for the client.
After a digital service has actually been used, or after a customised service has been delivered, amounts paid may become non-refundable.
For software, website and mobile development and other custom work, any refund depends on the work already completed. The value of finished stages, third-party costs and work already delivered is deducted from any amount due, if a refund applies.
Amounts paid in error or paid twice can be refunded after they have been verified.
Refunds are returned to the original payment method. The time it takes to arrive depends on the payment provider or the card-issuing bank.
To request a cancellation or refund, write to us by email with your name, the order or transaction number, and the reason for the request.